Reference

Inside criccode terms for your account

We keep the terms that govern account creation, game access and wallet use in one place, so you know what applies before you open your account.

Account useLocal lawUPIPhonePe

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What these terms cover

criccode Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms cover the full account path, from account creation and password use to game access, wallet actions and support requests. The same wording applies whether you open Aviator, Blackjack or Fishing God, because the rules do not change by room. When you send money by

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UPI, Paytm or PhonePe, the payment flow shown in your account area decides how it is checked, credited or sent back for another check. We may ask for extra verification before a withdrawal or a detail change, and we may pause access if a request conflicts
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with these terms or with local law. If we update the wording, we replace the text on this page and use that version from the moment it is posted. We also note any related complaint path so you can see which clause was applied.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

How to reach us about terms

If anything in these terms feels unclear, reach us from the account menu. You can send a written question, ask for a clause to be explained in simple words, or request help with a change to your details. We keep a record of your request so the next reply follows the same thread and nothing gets lost on our side. Tell us if you need the clause repeated, so you do not have to restate the same point twice.

Team online

Account chat

Open the in-site chat from the account menu if you want a clause explained in plain words or need help checking which term applies to your current session or payment path.

Written form

Send the form when you need a written trail, such as a correction request, a question about access or a note on how a term affects your account actions. We route it to the right team.

Change request

Use a written request if you want a copy of the wording that applies to your account, or if you need us to log a change request with proof attached.

DATA AND ACCESS

How we handle your records

We keep only the account details, device logs and transaction history needed to run your account, handle disputes and meet legal duties.

Data handling

We keep account details, device logs and transaction records only for running your account, handling disputes and meeting legal duties.

Cookie use

Cookies store session state, language choice and a few site preferences.

Account security

Keep your password, one-time codes and device access private.

Record retention

We retain records only for the period needed for service operation, dispute handling, tax or audit duties, and any other…

Change requests

If your name, phone number or wallet detail needs correction, send a written request from your account area and attach…

Contact path

For a copy of a record, a correction request or a clause question, use the contact form or chat in…

Questions about these terms

These questions cover the parts of the terms that usually matter first: when they start, how updates work, what data we keep and how you can ask for a correction. If your case depends on local law or a special request, use the contact route in your account so we can answer on the same thread without repeating details later.

They start applying when you create an account, log in or use any part of the lobby. If local law says something different, that rule comes first and our terms apply only where they fit, including any access checks or wallet actions.

Yes. We may update the wording when payment paths, access checks or account steps change. The version on this page is the one in force, and continued use after an update means you accept it from that point onward.

We keep the account details, device logs and transaction history needed to run your account, settle disputes and meet legal duties. We do not keep more than we need for those purposes, and access stays limited to the right staff.

Send a written request from your account menu with the detail you want changed and any proof we ask for. We check the request carefully because name, phone and wallet records affect security and payment checks.

Stop using the account and contact support before you make another account action. We can explain the clause, note your concern and tell you whether a local rule changes how it applies to your case.

Use chat or the contact form from your account menu. Tell us which term you mean, what happened and what result you expected, and we will answer through the same route with the next step.

Inside criccode terms for your account

How to reach us about terms

Account chat

Written form

Change request

How we handle your records

Data handling

Cookie use

Account security

Record retention

Change requests

Contact path

Questions about these terms

01 When do these terms start applying?

02 Can you change the wording later?

03 What data do you keep under these terms?

04 How do I ask for a correction?

05 What if I do not accept a clause?

06 Who should I contact about a dispute?

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