Reference

Your Legal Path Into criccode

Blackjack, Monkey Madness and Spribe Aviator sit behind clear account terms, privacy rules and access checks, so you know what applies before you open your account.

Account termsPrivacy rightsCookie choicesLocal law access

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Rules That Shape Your Account

criccode Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our legal terms set out how you may hold an account, how wallet records are checked, and how we respond when a legal or account-rights request reaches us. We do not present access as universal; it depends on local law and is available where local law

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permits. When you use UPI, Paytm or PhonePe, the transaction reference may be stored with your account history so we can reconcile deposits, withdrawals, refunds, and charge queries. We may ask for identity or address checks before certain account actions because financial records must match the
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person using the account. We also explain how cookies support login, fraud controls, and preference choices. If a term changes, we place the new wording on this page and treat the published version as the active legal text.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us On Legal Matters

Legal questions need a clear route, not a generic inbox. Use the contact path that matches your issue so our team can locate the account, read the request, and reply with the right context. For privacy, access, correction, payment-record or terms questions, include the mobile number or email linked to your account, but do not send card photos or extra documents unless we ask for them.

Team online

Legal inbox

Email us from the address linked to your account for terms, privacy, cookie, or data-rights questions. Include the request type in the subject so it reaches the right internal queue quickly.

Chat handoff

Start with live chat when you need help finding where a legal setting sits. The agent can raise a ticket and add account context without asking you to repeat basic details.

Payment records

For UPI, Paytm or PhonePe queries with a legal angle, share the transaction reference and date. We compare wallet records before giving an account-specific reply in writing to you.

DATA DUTIES

Your Data Rights Stay Clear

Your legal rights work only when the underlying records are handled with care. We keep account data, cookies, login events, wallet references and support messages in separate systems…

Account identity

We link account records to the email, mobile number and verification checks you provide.

Cookie control

Cookies remember session status, language choices and security signals.

Security logs

Login time, device type, IP range and failed access attempts may be stored to protect your account and investigate disputes.

Retention map

Wallet entries, KYC results, support tickets and consent records can have different retention periods.

Change requests

If your name, mobile number or email is wrong, contact us with the corrected detail and proof we request.

Deletion limits

Deletion can be limited when law, fraud prevention or payment disputes require a record to remain.

Answers About Your Legal Choices

These answers explain how our legal page works for your account. They focus on access, privacy, records, cookies, payment references and contact routes, not on general lobby features. If your situation needs account-level checking, write to us from your registered email or use chat so we can connect your request to the right record. We reply with the context we can verify.

You may open an account only where local law permits access, and eligibility depends on the law that applies to you. We may decline, pause or close access when legal checks show a restriction or mismatch.

We keep account details, verification results, wallet references, login events, cookie choices and support messages where needed. These records help us run checks, answer disputes and meet legal obligations tied to your account.

Contact us from your registered email or chat after login, then tell us which detail is wrong. We may ask for proof before changing records, because corrections must match the account holder.

Yes, you can ask for a copy of eligible account data. We verify your identity first, then provide the records we can share under applicable law and security limits.

UPI, Paytm and PhonePe references may be stored with wallet entries so we can reconcile deposits, withdrawals, reversals and disputes. We use those references only for account, payment and legal-response purposes.

When we change legal terms, the updated wording appears on this page with clear placement in the site. Continued account use after publication means the current wording applies, where local law allows.

Send privacy requests to the legal contact path on this page, using the email linked to your account. Add the request type, but avoid extra identity documents until we ask.

Your Legal Path Into criccode

Reach Us On Legal Matters

Legal inbox

Chat handoff

Payment records

Your Data Rights Stay Clear

Account identity

Cookie control

Security logs

Retention map

Change requests

Deletion limits

Answers About Your Legal Choices

01 Who can open an account?

02 What legal records do you keep?

03 How do I correct my account details?

04 Can I request a copy of my data?

05 How are UPI records handled legally?

06 What happens when terms change?

07 Where do I send privacy requests?

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