Reference

criccode Privacy Policy for India Accounts

This Privacy Policy explains what we collect, why we keep it, and how you can ask for changes on criccode.

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criccode criccode Privacy Policy for India Accounts
REQUEST ROUTES

Request Changes Through Our Support

If you need a correction, a copy of your record, or deletion where local law allows, start from the support form in your account area and choose the privacy route. We match the request to the details already on file, then reply through the same contact path so you can track the case without repeating yourself. A Delhi address or phone number on file is checked in the same way as any other detail before we make a change.

Team online

Privacy form

Use the privacy form in your account area to ask for a copy, correction, or deletion of data tied to your profile. Add the registered email or mobile number so we can match the right record.

Email request

If email is easier, send the request from the address linked to your account and say exactly what you want changed. That helps us protect your data from being handled by the wrong person.

Signed-in chat

Open chat from the signed-in area when you want a quick route to the privacy team. We will route the case, ask for any missing proof, and keep the reply with your record.

PRIVACY CONTROLS

Controls That Shape Privacy

This page sets out how we handle records, cookies, and access controls so you know what sits behind the account area.

Data we keep

We keep only the details needed to match your account, respond to privacy requests, and record legal or fraud checks.

Cookies and session marks

Cookies help us remember your signed-in state, keep forms from breaking, and protect the session while you move between pages.

Payment-linked traces

When you use UPI, Paytm, PhonePe, or Google Pay, the transaction trace can be stored with your record so we…

Security checks

We use account verification, device checks, and change logs to reduce unwanted edits.

Retention window

We keep records only while they are needed for account use, dispute handling, security, or legal duties.

Your request path

You can ask for access, correction, or deletion through the support route in your account area.

Common Privacy Questions Answered Clearly

These answers cover the records we collect, how cookies work, how long we keep data, and the route for correction or deletion requests. We keep the language direct so you can judge the privacy terms before you use the account area. If a request depends on local law, we say so plainly and handle it only where local law permits.

We keep the details you send for the account, such as name, contact points, device data, and log entries. We also store request history so later privacy checks can be matched to the right record.

When you use UPI, Paytm, PhonePe, or Google Pay, the transaction trail helps us confirm the source, match the wallet entry, and sort out disputes. We do not use that trail for unrelated purposes.

Yes. Cookies help us keep you signed in, remember preferences, and protect forms from misuse. You can clear browser cookies, but some parts of the account flow may ask you to sign in again.

We keep data only as long as needed for account use, dispute handling, security checks, or legal retention. Once a record is no longer needed, we remove or separate it where the law allows.

Yes. Send the request through the support path tied to your account and tell us what you want changed. We confirm the request, check any legal retention duty, and then make the permitted update.

Access is limited to staff or service partners who need it to run the account, handle support, or meet legal duties. They are bound to use the record only for that narrow purpose.